1.1 Citizen service points

1.2 E-mail for judicial notifications: juridicahuila@ciudadlimpia.com.co

1.3 Protection of personal data

1.4 Website information security policies

2.1 Announcements

2.2 Frequently asked questions and answers

2.3 Glossary

2.4 News

2.5 Calendar of activities

2.6 Information for children and adolescents

Additional Information2.7 Información Adicional

3.1 Mission and Vision

3.2 Functions and duties

3.3 Processes and procedures

3.4 Organization chart

3.5 Directory of entities

3.6 Directory of associations, associations and other interest groups

4.1 Regulations

5.1 Management and/or performance goals, objectives and indicators

5.1 Citizen participation

6.1 Control entities that oversee Ciudad Limpia Huila S.A. E.S.P. and supervisory mechanisms

6.2 Information for vulnerable population

6.3 Judicial Defense

7.1 Procedures and services

7.2 PQRS Form

8.1 Registration of information assets

8.2 Index of classified and reserved information

8.3 Information publication scheme

8.4 Citizen participation on the publication scheme

8.5 Document management program

8.6 Document retention tables

8.7 Publications registration

8.8 Reproduction costs (There is no cost for any procedure in Ciudad Limpia del Huila S.A. E.S.P.).

8.9 Mechanisms for filing complaints and claims in relation to omissions or actions of the obligated entity.

8.10 PQRS Report

9.1 Means of follow-up to consult the status of the PQRS

9.2 Form for the reception of requests for public information

10. Registration of Ciudad Limpia del Huila S.A. E.S.P.’s databases with the Superintendence of Industry and Commerce.